SUMMARY OF QUALIFICATIONS
-Expert technical communication, training, research, writing and editing skills
-Extensive experience as technical writer, editor, researcher, project and publication manager (to include areas in government, medicine, engineering, software and technology) in support of project efforts across all functional areas (to include sales, marketing, research, product development and implementation, operations and production)
-Demonstrated ability to source, contract and manage vendors through bidding processes
-Deliverables include books, periodicals, monographs, manuals, regulations, executive reports, RFPs, RFQs, RFIs, SOPs, MOUs and MOAs among others
CAREER HISTORY
Research Specialist, Program Assessment & Development
New Jersey Schools Development Authority, Trenton, NJ
SELECTED ACCOMPLISHMENTS
-Research deliverable to NJ Governor and NJ legislature
in response to legislative requirement related to supplier
agreements, standardized design and operations & maintenance in SDA programming
-Identified and secured cost-effective vendors through sourcing,
outreach, MOU, MOA and competitive bidding processes
-Lead working groups related to research and reporting on E-ate, Renewable and Clean Energy Programs, Technology Standards, each of which lead to reduced costs and more efficient programming to the SDA construction mandate
-Produced SDA regulations and SOPs derived from legislation to guide more compliant and efficient procurement and grant functions, and district capacity building assessments
Proposal Coordinator, Business Development
CHD Meridian Healthcare, Chadds Ford, PA
SELECTED ACCOMPLISHMENTS
-Establish proposal response function
-Create content/knowledge and library
-Develop effective and successful partnership with sales, marketing, operations, IT, purchasing, risk management, clinical, legal and other areas to drive consistency in proposals and other sales-related materials in messaging, material presentation and branding
-Assist in the successful capture of some 25 new clients with over 45 new sites in responding to over 100 solicitations
-Streamline sales presentation process and deliverables through management of content library, and vendor sourcing and management
Manager, Technical Proposal Writing
Swets Information Services, Runnemede, NJ
SELECTED ACCOMPLISHMENTS
-Won or retained $42 million in sales in 2004 alone
-Engineer more cost-effective proposal response procedures and processes
-Tighten and fortify government contract administration function
-Retain government contracts with GSA, FEDLINK by establishing and leveraging better relationships
Knowledge Analyst
Deloitte Consulting, Chadds Ford, PA
SELECTED ACCOMPLISHMENTS
-Manage, test, support and train users in web-publishing tool (alfabet)
-Create and publish end-use support documentation for alfabet
Manager, Technical Documentation
DM DATA, Marlton, NJ
SELECTED ACCOMPLISHMENTS
-Create and publish on-line technical documentation
-Successfully train public safety officials in use of client software (classroom)
-Develop quality assurance procedures and processes within programming
-Selected by VP Application Development to manage QA over H-1B programming group
President
Epronk Consulting, Maple Shade, NJ
Provide technical writing, editing, research and publication services on consulting basis for client base that included Wyeth Research, Ingersol-Rand (Tool and Hoist Division), Electric Power Research Institute (EPRI) and Walter Wachter & Associates (engineering consultants).
Lippincott Williams & Wilkins, Philadelphia, PA
Supervisor, Production Editing, Book Division
SELECTED ACCOMPLISHMENTS
-Reduced annual copy-editing costs (from $900,000 to $350,000 in 1996 alone)
-Increased on-time publication from 62% to nearly 98%
-Reduced re-print costs (some 18%) through increased quality assurance
-Created opportunity, process and training to consolidate editing/production function
-Handled largest project workload in department four consecutive years
-First production editor in company history to earn exempt level
-Supervisory position created for me for assisting to successfully consolidate two production offices
-Hired, trained, supervised 10 production editors, 5 interns, 35 freelance copy editors, 40 indexers and 35 proofreaders
-Successfully manage over 600 projects (books, CD-ROMS, custom publishing projects)
-Train editorial, production and manufacturing personnel in use of electronic editing and production (computing, conversions, troubleshooting, configurations)
-Create, disseminate and manage departmental processes, including style and procedural manuals, correspondence for all vendor and author communication
-Conceive and implement production process for CD-ROM product
-Establish and manage sub-contractor function for book division, including fee structures and protocol in managing freelance personnel
Managing Editor
Amwell Press Clinton, NJ
SELECTED ACCOMPLISHMENTS
-Reduced production costs of books and promotion by 25% through vendor sourcing and quality assurance initiatives
Increased promotional direct-mail response by 2%
-Reduced re-print costs (some 18%) through increased quality assurance
Classroom Instructor
Allentown Central Catholic HS Allentown, PA
EDUCATION
DeSales University, Allentown, PA
BA, English Literature
Lehigh University, Bethlehem, PA
Masters Candidate, English and Education
Certificate of Eligibility K-8, New Jersey
TRAINING
Introduction to the Capability Maturity Model CMM
Software Engineering Institute, Carnegie Mellon Institute
Project Management Essentials
Expedition/Resolution Management/OCIP/Operating Authority/A&E Amendments
Safety/Performance Appraisal/Project Closeout
Expedition/CCDs/Liquidated Damages/Cavity Wall Construction
Computing
MS Office, Adobe, Visio, Caliber, Test Director