Summary of Qualifications

Highly motivated, creative and flexible Office Personnel. Extremely efficient and quick to learn.

* Professional Telephone Demeanor
* People and Service Orientation
* Customer Focused
* Positive Corporate Representative
* Business Correspondence
* Data Entry
* Organization
* Office Machines
* Mail Routing

Work History

Office Manger
Webb Electric Company, Eufaula, AL February 2007 - Present
Entrusted by President of corporation to complete all operations of office procedures.
* Maintain all accounts payable and receivable.
* Execute daily bank deposits.
* Post daily journal entries.
* Type memos, correspondence, reports and other documents.
* Receive and answer requests for information from company officials.

Customer Service Representative
1st Franklin Financial Crop, Georgetown, GA November 2005 - February 2007
* Involved in all aspects of customer service, including: answering question & problem solving
* Evaluated ad review credit applications
* Conducted all aspects of consumer and commercial lending
* Cultivated and maintained customer relationships through quality customer service
* Handed daily bank deposits
* Efficiently collected on charged off accounts
* Process and finalize loans
* Work well in independent or team environments
* Possess outstanding administrative/organizational skills

Office Manager
CHEM-TURF, INC., DOTHAN, AL
July 1998 - September 2005
Entrusted by President of corporation to complete all operations of office procedures. Acted as a primary information resource, providing referrals,
direction, information, and general assistance.
* Promptly answered multi-line phone system to reflect professional corporate image. Recorded name, time of call, nature of business and person called upon.
* Minimized customer concerns by offering expedient, as well as positive, resolutions to client issues.
* Maintained all accounts payable and receivable.
* Executed daily bank deposits and tax deposits.
* Posted daily journal entries.
* Coordinated payroll.
* Typed memos, correspondence, reports and other documents.
* Received and answered requests for information from company officials and employees.
* Kept records of questions asked.
* Collected and distributed mail and messages.
* Kept records of work completed.
* Filed records in alphabetical order, and according to subject matter.
* Located and removed files upon request.
* Kept records of material removed and stamped material received.
* Verified accuracy of material to be filed.
* Setup company in QuickBooks Pro 2004 program.
* Evaluated office production, revised procedures and devised new forms in order to improve efficiency of workflow.
* Was instrumental in how to handle customer concerns.
* Prepared activities reports for guidance of management.


Education
1992 - 1995
Wallace Community College, Dothan, AL
Computer Information and Science