Project ManagementFacilities ManagementConstruction
Highly organized, detail oriented, motivated team player with strong communication and management skills in Project and Facilities Management. Proven ability in flexibility, versatility and multi-tasking in diversified industries, managing projects, clients and staff. Received client awards for delivering high quality projects on time, within budget and with minimal disruption to line of businesses. Proven leadership ability building and driving project teams, effective liaison between client and management for decommissions, mergers, acquisitions and move, add & changes (MAC).
Budget Analysis Training & DevelopmentQuality Assurance Interior Design Problem Analysis & Resolution Policy & Procedures
PROFESSIONAL EXPERIENCE
JONES LANG LASALLE (JLL) Seattle, WA.2007-2009 An industry leader providing integrated real estate and investment management expertise on a local, regional and global level to owner, occupier and investor clients. Senior Project Manager Managed Bank of America retail infrastructure, MAC, security enhancement and renovation projects for the NW, including established scope, budget and schedule, in accordance with client goals and objectives. Identified, managed and communicated contractual and business risks on behalf of the client and the project. Demonstrated full accountability for projects, processes and compliance in the successfully managed 76 projects in 2007, totaling $3.5 million and 98 projects in 2008, totaling $5.7 million. Increased efficiency of project close outs by designing and developing JLL approved, Final Walk-Thru Checklist for all Bank of America retail infrastructure projects. Through continued communications and project engineering with vendors, client and landlord, was successful in fast tracking the branch closure timeline by 50%, resulted in receiving the Bank of America Leadership Award. Collaborated with clients and vendors during projects due diligence and budget analysis resulted in a reported combined cost savings of $102,000 for 2008 retail projects. Received Spirit Award from client as a proven communicator and client relationship builder.
CB RICHARD ELLIS (CBRE) Seattle, WA. 2005-2007 A global commercial real estate services firm offering a range of services to occupiers, owners, lenders and investors in office, retail, industrial, multi-family and other types of commercial real estate assets. Facilities Manager Oversaw variable client needs in areas of facilities management, vendor relations, security, decommissions, relocations and property management for major accounts: Mervyn's, Klaff, JDSU and Cisco. Negotiated vendor contracts, managed in-house engineers, tracking expenditures to ensure compliance with budget and monthly reports. Initiated and directed capital and expense R&M expenditures, resulting in successfully managed 92 active, vacant and leased retail facilities and 2 distribution centers in 6 states totaling 7.8 million sq.ft. One of 4-member team tasked to fast track the decommissioning of 156 retail stores over 14 states within critical 30-day timeline. Received accommodation from client for no down time for Mervyn's WA stores during 2006 blackout. Selected to be member of 3-person team for stretch assignment on the development of the customer service database for facilities maintenance program and call center for global manufacturer.
JONES LANG LASALLE (JLL) Seattle, WA. 1999-2004 Senior Project Manager - Team Lead Managed Bank of America Admin projects that included, TI construction, relocations, MAC, decommissions, critical facilities and security enhancements for all NW Administration offices and facilities. Successfully managed projects to established scope, budget and schedule in accordance with client goals and objectives. Developed, motivated and trained successful NW Admin staff. Managed variable account projects as requested by JLL management. Directed the national development team during the design and implementation of the minority spend program for Bank of America. Traveled and trained the west coast JLL facilities and project managers during the roll out of the minority spend program. Received multiple spirit awards for excellent customer service from Bank of America clients and management. Successfully managed 16,000 sq.ft. TI build out for the Merrill Lynch Spokane sales office, bringing in on time and under budget.
INTERNATIONAL DATA GROUP (IDG) San Francisco, CA.1998-1999 A technology, media, research and event company, publishing more than 300 magazines and newspapers, including Bio-IT World, CIO, CSO, Computerworld, GamePro, InfoWorld, Network World and PC World. Facilities Manager Supervised facilities team for publishing west coast headquarters in San Francisco, CA. Managed and allocated space for 11 magazine business units. Provided an efficient and functional work environment for each business unit; at an effective cost. Developed, managed, motivated and trained successful facilities team. Worked with VP of Finance to develop and maintain facilities R&M capital and expense budgets. Liaison between IDG business units executives and landlord. Negotiated contracts with vendors and contractors. Responsible for managing all construction TI projects within 110,000 sq.ft. facility. Developed and implemented programs to maximize the utilization of facility assets. Through communications with magazine executives and contractors, successfully managed the PC World magazine offices relocation and renovation project with million-dollar budget. Directed and oversaw the company health and safety programs. Instructed facilities team during the implementation of CAFM software to manage business unit's space and floor plans.
EDUCATION
Bachelor of Fine Arts, Interior Design Academy Of Arts University, San Francisco, CA.
PROFESSIONAL DEVELOPMENT
Accepted into the U of W Masters Program in Construction Management PMI Member (Project Management Institute) Currently sitting for PMP Certification Past Board Member IFMA (International Facilities Management Association) Past Board Member ASID (American Society of Interior Designers) Trained CPR/First Aid Certified Proficient in Outlook, MS Office, MS Projects, Tracker and Magnet Experienced with CPBid, SAP, MSTRAx, MSInvoice, MSPKC and CAFM
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