Director of Facility Management   Employer: Education Management Corporation (EDMC) Job Location: Pittsburgh , PA Cash Compensation: Industry Type: Building Owners Job Description: The Director of Facility Management is responsible, on a national level, for leading and developing strategic and comprehensive facility management programs to support the attainment of the corporation’s business goals. Responsibilities include the establishment of key metrics and benchmarking initiatives to drive process improvements and cost reduction. Other duties include coordinating the establishment of best practices among schools, driving service consistency, establishing national specs and standards, instituting a “building sustainability” process for all new projects, and creating a centralized FM repository. The above responsibilities will be delivered through the coordination of the schools’ FM staff and supplier relationships, along with close collaboration with other peer organizations including Procurement, Finance, IT, etc. Effective and consistent communication with leaders within EDMC is critical to the success of this position RESPONSIBILITIES Strategic FM Planning - Establishes the strategic development of national, organizational and school system initiatives by leading/facilitating cross functional teams to define and improve communication, financial tracking and controls, along with the development of both short & long term operational structures to support EDMC’s goals. Key Metrics/benchmarking – Leads initiative to establish standard key operational metrics to benchmark current operations among all schools and the industry at large in order to drive process improvements and reduce costs. Development of specs and standards - Responsible for development and implementation of facility management standards across all EDMC properties. Standards are to be applied consistently among all schools. Centralized Repository – In collaboration with IT, establish a centralized repository to house all FM specs, standards and best practices, along with the appropriate process to maintain information current. Budgeting - Maximizes corporation’s operational investment costs by optimizing service levels and instituting the most cost effective solutions. Assists schools in the establishment of operational capital and expense budgets. Process Improvement - Develop, implement and maintain best in class facilities and maintenance processes. Review work processes with other firms and identify areas of improvement. Team Building and Management - Develop strategies to establish and maintain national relationships with key service providers. On-going management of these relationships includes Facility Management firms, Building Managers, Maintenance providers, etc., in compliance with EDMC’s procurement policies. Encourage new thinking in the firm and support innovative strategies promoting the management of efficient and effective learning processes. Provide quality coaching and feedback for team members. Leadership - Lead internal groups and outside suppliers for successful management of facility and maintenance projects and processes. Develops and leads key initiatives for schools to improve processes, reduce operations’ costs and maximize capital equipment investments. Miscellaneous - Performs miscellaneous Facility & maintenance services as requested by the firm’s business unit leaders. Focus - National REQUIREMENTS • Approx. 50% travel domestically. • Position could be based remotely, but frequent travel to HQ would be required. QUALIFICATIONS • Undergraduate degree and/or advance degree in related discipline (Construction, Business, or engineering) • 15-20+ years of managing/leading cross functional teams – progressive experience should be evident • 10+ years of Property management and Facility Management experience required. • Understanding of legal and financial aspects of maintenance contracts. • Strong written and oral communications and computer skills (analytical and report writing) necessary. RELATIONSHIPS AND CONTACTS Internal: GVP and Presidents - school systems Reports to: VP Operations - Corporate Real Estate Coordinates with: School FM Staff, School Presidents, Finance, Procurement, Risk Management, Project Management, and Relationship Management. External: Facility and Building Managers, Landlords, Architects, General Contractors. Company Description: Celebrating More Than 40 Years of Delivering Quality Higher Education to the Communities We Serve Education Management Corporation is among the largest providers of private post-secondary education in North America, based on student enrollment and revenue, with 93 locations in 28 U.S. States and Canada. Headquartered in Pittsburgh, Pennsylvania, Education Management employs approximately 16,000 full-time, part-time and adjunct faculty and staff and Fall 2008 enrollment of 110,000 students. EDMC's education institutions offer a broad range of academic programs concentrated in the creative and applied arts, behavioral sciences, education, health sciences and business fields, culminating in the award of associate's through doctoral degrees as well as non-degree programs. EDMC faculty are skilled instructors and trained professionals in their fields. Many faculty have extensive industry experience as well as the necessary academic qualifications. EDMC has proudly provided career-focused education for more than 40 years. Our value system is founded in the belief that excellence in education is measured by practical outcomes that enhance the lives of our students, enabling them to make important contributions in their workplace and in their communities. For years, our faculty and staff have been committed to educating students who care about the world around them, and strive to contribute in meaningful ways. Wherever an EDMC school can be found — a big city or a small town, the common thread that joins our schools and our students is the value of education in one's own career and life.