FirstEnergy Corp. is a diversified energy company headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nations fifth largest investor-owned electric system, serving 4.5 million customers within 36,100 square miles of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. Our Corporate Vision is to become a leading regional energy provider. FirstEnergy continues to explore a wide range of technologies to improve customer service, reduce costs and increase revenues. We've enhanced customer service through a redesigned Customer Service Web site and implementation of an interactive voice recognition system. FirstEnergy Solutions Corp., an unregulated subsidiary of FirstEnergy Corp., offers a wide range of energy and related products and services, including the generation and sale of electricity and energy planning and procurement. It supplies electricity to over 400,000 customers and manages the energy and procurement needs for over 120,000 accounts in Ohio, Pennsylvania, Michigan, Maryland and New Jersey.